Broken device? LetzFix it.
We're on a mission to make device repairs fast, sustainable, and genuinely hassle-free across Australia.
Born from a cracked screen and a 10-day wait.
LetzFix was founded in 2018 when our founders watched a close friend wait ten days and pay double for a simple phone screen repair. Big brands treated repairs as an afterthought, pushing customers to buy expensive new devices instead.
We knew Australians deserved better: an honest, transparent, and ultra-fast repair service that values quality parts, skilled technicians, and fair pricing.
Today, our technicians repair 50,000+ smartphones, tablets, laptops, and smartwatches each year across 30+ Australian locations — delivering peace of mind with a 12-month warranty we actually honour.
50,000+
Devices repaired
4.8/5
Customer rating
30+
Repair locations
12 months
Repair warranty
Fix it right the first time
Precision workmanship, OEM-grade parts, and rigorous 30-point post-repair testing on every device.
People over paperwork
Plain-English quotes, zero hidden fees, and a dedicated team that treats your device with ultimate care.
Repair, don't replace
Every repair prevents toxic e-waste from entering landfill. Better for your wallet, better for the planet.
Radical transparency
Fixed upfront pricing before we touch a screw, live digital tracking while we work, and a guaranteed 12-month warranty.
How we built Australia's trusted repair network.
From a single local workshop to nationwide operations, here is how LetzFix evolved.
The First Store
LetzFix opened in Sydney to solve a common frustration: lengthy 10-day manufacturer turnaround times and inflated repair costs.
Express & On-Site Service
Introduced same-day repairs and mobile technician services, completing phone repairs in under 45 minutes.
National Expansion
Expanded across NSW, Victoria, Queensland, and WA, establishing central diagnostic hubs and 15+ community repair centres.
Digital Tracking Platform
Launched our state-of-the-art booking engine with real-time diagnostic reports and live SMS repair tracking.
50,000+ Devices Saved
Over 50,000 devices repaired with an industry-leading 4.8★ customer satisfaction rating across 30+ Australian locations.
Precision engineering behind every repair.
We don't take shortcuts. Every repair meets strict safety, quality, and diagnostic standards.
30-Point Diagnostic Protocol
Before and after every repair, our technicians test touchscreen sensitivity, biometric sensors, thermal performance, charge cycles, and wireless radios.
ESD-Safe Clean Labs
All work is carried out in electro-static discharge (ESD) protected workstations using calibrated micro-soldering tools and precision test benches.
OEM-Grade Certified Parts
We source only tier-1, factory-calibrated components designed to match the original screen brightness, touch response, and battery capacity.
12-Month Replacement Warranty
We stand behind our craftsmanship. If a replacement part experiences any hardware defect within 12 months, we fix it at zero extra charge.
Extending device life. Protecting our planet.
Australia generates over 500,000 tonnes of e-waste each year. Manufacturing a single new smartphone emits over 70kg of CO₂ and consumes precious rare earth minerals.
By choosing to repair rather than discard, our customers help preserve valuable resources, reduce hazardous landfill waste, and champion the Right to Repair movement.
50,000+
Devices kept out of landfill
Extending device lifespans by an average of 2.5 years.
18.5 Tonnes
CO₂ emissions averted
Avoiding raw material extraction and new device manufacturing.
100%
Zero-landfill battery recycling
All degraded lithium-ion cells recycled with certified national partners.
94%
First-visit resolution rate
Completed on the spot, minimising repeat visits and shipping footprint.
Love technology? Build your career with us.
We are always seeking passionate repair technicians, front-of-house customer champions, and store managers across Sydney, Melbourne, Brisbane, and Perth.
- Continuous training on flagship Apple, Samsung & Google releases
- State-of-the-art lab tools, microscopes & micro-soldering stations
- Generous staff discounts on gear, devices, and repairs
- Clear progression pathways from Apprentice to Master Technician
- Vibrant, supportive, and inclusive team culture across Australia
Certified Device Technician
Sydney · Melbourne · Full-time / Part-time
Specialise in smartphone, iPad, and laptop hardware replacements, micro-soldering, and diagnostics.
Store Manager & Customer Lead
Brisbane · Perth · Full-time
Lead customer consultations, intake bookings, workflow dispatch, and uphold store service excellence.
Apprentice / Junior Technician
Multiple Locations · Paid Traineeship
Learn from industry master technicians with structured ESD lab mentorship and component training.
Don't live with a broken device.
Tell us what needs fixing and book your repair in just a few minutes.