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Device care made simple

Protect more.
Stress less.

Memberships that make device care easier and more rewarding — from a free digital repair history to complete household protection.

Walk-in benefits Annual plans Cancel anytime
Choose your level of care

A better way to look after every device.

Start free, upgrade for everyday protection, or bring the whole family into one simple plan.

Simple benefits. Real in-store value.

Your digital repair account

LetzFix Free

Keep every repair, warranty, and booking detail in one simple place.

$0/forever

Included with your plan

  • Repair history & invoicesIncluded
  • Warranty trackingIncluded
  • Online bookingIncluded
  • Member offersIncluded
A smarter way to keep your devices organised.
Create free account
Most popular

For your everyday device

LetzFix Care

Practical protection and priority support for the device you depend on most.

$99/per year

Included with your plan

  • Premium screen protector$39
  • Professional installation$20
  • Device health check$29
  • Deep clean & port service$20
  • Priority repair bookingIncluded
  • 10% repair discountIncluded
  • 15% accessory discountIncluded
  • Mobile call-out discountIncluded
More value on day one than the membership costs.
Get LetzFix Care
Best value

For the whole household

LetzFix Family

One flexible membership for the phones, tablets, laptops, and watches your family shares.

$199/per year · up to 5 devices

Included with your plan

  • 5 premium screen protectors$195
  • 5 professional installations$100
  • 5 device health checks$145
  • 5 deep cleans & port services$100
  • Household priority bookingIncluded
  • 15% family repair discountIncluded
  • 20% accessory discountIncluded
  • Better mobile call-out benefitsIncluded
2.7× immediate value for your household.
Get Family Protection
How it works

Join online. Get looked after in-store.

Your membership follows you from your account to your nearest LetzFix store.

01

Join in a minute

Choose your plan online and your digital membership is linked to your LetzFix account.

02

Visit any store

Bring your device to any convenient LetzFix location. No complicated paperwork required.

03

Leave protected

Our technicians fit, check, and clean your device while you wait — often in around 15 minutes.

Included in Care & Family

More than a discount.

Members get practical, professional device care from the LetzFix team.

$59 value

Precision screen protector fitting

A clean, accurate, bubble-free installation using professional alignment tools.

  • 9H tempered glass
  • Anti-fingerprint coating
  • Free replacement if bubbles occur
$29 value

32-point device health check

A clear look at battery health, charging, speakers, microphones, sensors, and more.

  • Battery wear score
  • Speaker and microphone test
  • Water ingress inspection
$20 value

Port and speaker deep clean

We safely clear compacted lint and dust that can affect charging and sound quality.

  • Charging port clean
  • Speaker mesh clean
  • Non-conductive precision tools
The family favourite

One plan. Five devices. One less thing to worry about.

Family is built for busy households — with shared protection, priority booking, and better savings whenever a device needs attention.

Explore Family
Compare at a glance

Find your perfect fit.

Every plan starts with a better repair experience. Choose the level of protection that matches your life.

Membership benefitFreeCareFamily
Annual cost$0$99$199
Devices coveredAccount1 deviceUp to 5 devices
Screen protector1 includedUp to 5 included
Professional fittingIncludedIncluded for all
Health checkIncludedIncluded for all
Port and speaker cleanIncludedIncluded for all
Repair discountStandard10% off15% off
Accessory discountStandard15% off20% off
Priority bookingStandardPriorityHousehold priority
Member stories

Care that feels worth it.

Real people. Real devices. A much easier way to keep everything working.

Care member
The protector and health check paid for the membership on day one. The whole visit was quick and completely hassle-free.
Sarah JenkinsiPhone 15 Pro
Family member
With three teenagers, the Family plan is an easy decision. Everyone gets looked after and we save on every repair.
Mark DonaldsonFamily plan · 5 devices
Care member
They fixed my charging issue with a careful deep clean instead of selling me a new port. That honesty is why I joined.
David ChenSamsung Galaxy S24 Ultra
Care member
The alignment-machine installation was perfect. No dust, no bubbles, and the repair discount is a great bonus.
Jessica TaylorGoogle Pixel 8 Pro
Questions, answered

Everything you need to know.

Still deciding? Here are the answers to the questions members ask most.

Do I need an appointment to use my membership?

No. Active Care and Family members can walk into any LetzFix store during opening hours. Booking ahead is still recommended for a complex repair.

Can I use my membership at any LetzFix location?

Yes. Your membership is connected to your LetzFix account and can be used at any participating LetzFix store.

Can my Family devices visit at different times?

Yes. Devices can be brought in together or separately throughout the membership year. All registered devices share the same household benefits.

What happens if I buy a new device?

You can transfer your Care device benefits to an eligible replacement device from your account or by speaking with a store team member.

Can I cancel auto-renewal?

Yes. You can manage or cancel auto-renewal from your customer account at any time. There is no long-term lock-in contract.

Your devices do a lot for you.
Give them better care.

Start with a free account or unlock the full value of LetzFix Care and Family today.